Enhancing Bus Rapid Transit System (BRTS) Passenger Satisfaction through Service Quality at Ahmedabad Janmarg Limited
VB Khanama, VB Javiya - Social Science Journal for …, 2023 - ssjar.singhpublication.com
VB Khanama, VB Javiya
Social Science Journal for Advanced Research, 2023•ssjar.singhpublication.comThis research article investigates the relationship between service quality and passengers'
satisfaction in the context of Bus Rapid Transit Systems (BRTS). As urbanization accelerates
and the demand for efficient public transportation grows, understanding the factors that
contribute to passengers' satisfaction becomes imperative for the successful implementation
and sustainability of BRTS.
satisfaction in the context of Bus Rapid Transit Systems (BRTS). As urbanization accelerates
and the demand for efficient public transportation grows, understanding the factors that
contribute to passengers' satisfaction becomes imperative for the successful implementation
and sustainability of BRTS.
Abstract
This research article investigates the relationship between service quality and passengers' satisfaction in the context of Bus Rapid Transit Systems (BRTS). As urbanization accelerates and the demand for efficient public transportation grows, understanding the factors that contribute to passengers' satisfaction becomes imperative for the successful implementation and sustainability of BRTS.
ssjar.singhpublication.com
Showing the best result for this search. See all results
